Privacy Policy


Does The French Basket share customer lists?
No. The French Basket does not share any information that you may give us in the process of entering an order or joining our newsletter.

Will you be contacted by The French Basket?
If you supply us with your e-mail or postal address online, you may receive periodic e-mails or postal mailings from us with information on new products, services and upcoming events. If you order from us, we will contact you by email in order to confirm order information. We do not share your information with any third party companies. If you do not wish to receive e-mail or postal mail from us, please refer to the information below to contact us.

What happens when I create an account or register with The French Basket?
You do not have to create an account or register to place an order or browse the web site. If you want to save the information for the next time you visit or place an order at a later date using information collected during a previous visit, we need to be able to identify your information through account and/or registration information. If you choose to create an account, you will be requested to select a user name and password. Our web server will recognize registered users when they return to the web site and prompt them to "sign in" (if you are using the same computer that you used to create your account). This assures that when you place information in your account, it will not be lost. The information needed to help our server recognize a registered user is stored in a "cookie" on your computer. Cookies do not have the ability to search your computer for other information or transmit information to any other location.

Is my credit card and personal information safe on thefrenchbasket.com?
We use sophisticated encryption and authentication tools to protect the security of our customers' shared personal information, including credit cards and passwords. We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at thefrenchbasket.com. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

How can I contact The French Basket regarding these policies?

Email: info@thefrenchbasket.com
Phone: 256-764-1237
Fax: 256-764-9509
US Mail:
The French Basket
1609 Darby Drive
Florence, Alabama 35630

 


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